BancABC, TelOne launch City Hopper agency

05 Aug, 2022 - 00:08 0 Views
BancABC, TelOne launch City Hopper agency TelOne Managing Director Chipo Mutasa (left) exchanges gifts with BancABC chief executive Dr Lance Mambondiani after signing a partnership deal that will see BancABC extend its City Hopper service to 157 TelOne stores dotted around the country

eBusiness Weekly

Michael Tome

ATLAS Mara’s local banking subsidiary, BancABC yesterday partnered with TelOne to launch City Hopper Agency, an extension of the bank’s City Hopper service which was launched two years ago.

The bank launched the City Hopper, a domestic remittance facility in 2020 and intends to grow the initiative’s footprint across TelOne’s 157 stores dotted around the country.

City Hopper is a smart local remittance service which allows customers to send foreign currency between towns and cities within Zimbabwe.

According to BancABC through the City Hopper Agency, the bank intends to partner several organisations to provide service to its clientele across the country.

TelOne, with a significant representation countrywide will be the bank’s first City Hopper Agent.

The service is available for BancABC and non-BancABC customers at a charge of three percent of the amount remitted, and individuals can instantly send US dollars and South African Rands to recipients across the country.

Speaking at the launch of the partnership, BancABC chief executive, Dr Lance Mambondiani said the bank will appoint qualifying agents to process City Hopper’s cash-in and cash-out transactions beyond its branch and kiosk network in an effort to increase accessibility and convenience to customers.

“BancABC is passionate about providing relevant, reliable and timely solutions to address our client’s everyday problems. We are excited to offer effective banking solutions to all communities working together with progressive partners like TelOne,” Dr Mambondiani said at the official partnership event.

The service seeks to bridge the gap and provide a platform where clients can instantly send and receive foreign currency within Zimbabwean borders.

BancABC indicated it was upbeat about its partnership with TelOne and expects the connection to provide increased reach and service to Zimbabweans who use the service.

“TelOne to us was a natural fit because of its incredible vision , we have seen opportunities that exist in its infrastructure and also as a critical parastatal player combining with us who have a commercial flare.”

TelOne managing director Chipo Mtasa, who also spoke at the launch said it will be prudent for employees from the two firms to execute the partnership with requisite integrity that promote trust and growth for the two organisations.

“TelOne is excited to be BancABC’s first partner on this groundbreaking innovation and look forward to extending the convenience of this product through our network of shops across the entire country,” said Mrs Mutasa.

The city hopper service has been operating through 18 BancABC branches and selected TM Pick N Pay service outlets countrywide.

The product has since been replicated by other financial players.

BancABC has in the past few months been at the centre of a number of innovations, including Branch X, a virtual bank branch launched during the Covid-19 lockdown, A360, a new age mobile app and Ally, a banking platform which allows customers to transact on WhatsApp.

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